Frequently asked questions about our webinars

What is a webinar?
A webinar is an online seminar conducted remotely over the Web. The audience views the slides through their Web browser and hears the speaker's commentary over their telephone. Our webinars are presented live and are also available later as a recording.

How can I save money on all your events?
PJ is excited to offer two great ways to save on our webinars and local lunch ‘n' learn events.

• Subscribe to one or both of our FREE eNewsletters and receive $10 off every event you attend.
• Register 4 or more people and get one free registration! Contact Cathy Harms at charms@ajf.org or 919.573.4646 for more details on this great offer.

What is your registration process?
Philanthropy Journal has a two-step registration process:

• Step 1: register with PJ and arrange payment
• Step 2: register with ReadyTalk, the technology provider who powers the webinar

Both steps are required to complete registration process.

What is your refund policy for events?
Philanthropy Journal will issue a full refund if you cancel your reservation five business days prior to the event. To cancel, send an email request to Cathy Harms at charms@ajf.org or call 919.573.4646. Refunds will not be made for cancellations less than five business days prior to the event. If you have paid for registration and are unable to attend, you may transfer your registration to another person. If a request for a refund has not been submitted five business days prior to the event, you will be responsible for the cost of the event regardless of attendance.

How do I connect to the webinar?
After you complete the registration process, you will receive a confirmation email from ReadyTalk with connection details. We also send out a reminder email one day prior to the event that will contain the connection information and handouts. Please check your SPAM folder for these messages. If you cannot find your connection details, please email Reneé Saddler at events@philanthropyjournal.org or call us at 800.853.0801.

What time are the webinars?
All webinars begin at 1 p.m. Eastern time and end by 2 p.m. Below is the corresponding start time for each time zone:

• 10 a.m. - Pacific time
• 11 a.m. - Mountain time
• 12 p.m. - Central time